NOW. is the trading name of Airnet NZ Ltd
Physical: 86A Austin Street
Onekawa
Napier
Postal: PO Box 3033
Hawkes Bay Mail Centre
Napier 4142
Ph: (06) 650 7678
Fax: (06) 650 4329
email: info@nownz.co.nz
help
basic settings
If you are having trouble with your broadband or phone lines, give us a call on 0800 GET NOW and we'll see if we can help.
If you would prefer some professional help with changing or updating settings here is a list of some partners we can recommend:
- Code Blue for business customers - 0508 IT SERVICE
- Devine Computing for business customers - (06) 834 4234
- Need a Nerd for residential customers - 0800 NEED A NERD
- Computer Connection for residential customers - (06) 835 1965
If you are more technically capable and just need our network settings, here you go...
Incoming Email Server: pop3.nowmail.co.nz or pop3.airnet.net.nz
Outgoing Email Server: smtp.nowmail.co.nz or smtp.airnet.net.nz
Primary DNS Server: 202.137.240.2
Secondary DNS Server: 219.88.243.150
Awesomeness: lots ;)
General
- How do I change my password for the my account customer portal?
- I've changed my contact details, how do I keep you guys up to date?
- What is SMTP-AUTH and how do I get it?
- Can I access my emails from my smartphone?
- What are the settings I need to setup my email account?
- How do I change my password for my mailbox?
- Can I access my emails remotely?
- How do I setup my iPhone to access my NOW Email account.
Billing
- Can I pay by credit card?
- Where can I find copies of my current or past invoices?
- What ways can I pay my bill?
Voice
- What is voicemail and how do I get it or use it?
- Where can I find details of calls I've made?
- How can I see what services I have on my phone line?
- What is call divert and how do I get it or use it?
- I've got NOW calling services on my phone line, how do I use them?
- I need more filters for my phone lines, where do I get them?
Broadband
- Can I connect my smartphone to my wireless network?
- I'm setting up my own ADSL router. What settings do I need to make it work with NOW?
- I got a new Dynalink router when I signed up with NOW. How do I get in to it to change settings?
- How do I connect my wireless devices to my router so they can access the internet?
- How do I check my broadband usage?