General Residential Terms and Conditions

Residential Customer Terms and Conditions

Service Terms

Residential Broadband Service Terms

Residential Phoneline and Calling Service Terms

Residential Home Tech Assist Service Terms

Residential Wiring Maintenance Service Terms

Residential Whole Home Wi-Fi Router installment terms

Product and Promotional Offer Terms

Epic Unlimited Product Offer Terms

Current Residential Promotional Offer Terms

Residential Promotions Offer Terms - prior 1 August 2023

Friend Get Friend Offer Terms

Broadband Product Offer Terms (TCF disclosure)

NOW's "$200 Canstar Award" Customer Giveaway Terms

Terms and conditions - Canstar 3x wins 2022

World Wi-Fi Day Terms and Conditions

Father's Day Terms & Conditions

Instagram Router Giveaway January 2023

Terms and conditions - Easter Whole Home Wi-Fi Giveaway 2023

Terms and conditions - Whole Home Wi-Fi limited time discount

Giveaway_One Year Free Wi-Fi_FB Lead Form

Special Terms

Vulnerable Customer Device Use Terms

For terms and conditions prior to 22nd October 2019, see our previous Residential Terms and Conditions